Let's say you are involved in a car accident, and another person has brought a claim for damages or injuries – or both – against you. This is when you are counting on your own insurance company to act in good faith, per the language of the contract you signed, and in recognition of the faithful payments you've been making every month. When you think about it, you will realize then, if you haven't before, that your insurance company is not in business to lose money. The job of your insurance agent is to pay as little as possible towards your claim, or completely deny payment altogether. When your own insurance company starts dragging their feet in fairly and adequately processing your claim, you have the legal right to file bad faith litigation against them.
If your insurance company does not sufficiently pay a reasonable amount to settle any claim brought against you, this can result in dangerous exposure to additional financial claims against you. And this is the time you need a fully qualified and capable bad faith attorney on your side.
Your insurance company has a duty to act in your best interests when it comes to settling a claim. But clients we deal with every day tell us that trying to deal with their own insurance company after a crash is one of the most traumatic and confrontational situations they have ever faced. It's at this moment that you will begin to notice your carrier – backed by their attorneys and claims adjusters – is less than willing to adequately compensate you for your losses. Between the aggressive and persistent efforts used by insurance companies to get you to record a statement after a crash to the foot-dragging delay tactics used in ‘processing' your claim, you will quickly learn who your insurance agent really works for.